We’d love to hear from you.
We’re here to help! If you have questions or need assistance, please don’t hesitate to reach out. You can send us an email or use the Contact form below.
We’ve received many questions about our custom-designed modern mailboxes since we launched The Mailbox Doctor in 2006. Here are some of the most frequently asked questions.
To place a custom mailbox order, simply reach out to us directly! You can either send us an email at [email protected] or submit a request through our Contact form on this page. We’ll be happy to discuss your specific needs and work with you to create something perfect. We look forward to hearing from you!
While our mailbox designs are crafted to meet general standards, we recommend checking with your local postman or postal service to ensure compliance with USPS requirements before placing an order. Regulations can vary by location, so it’s always a good idea to confirm any specific guidelines or restrictions in your area.
Yes, all of our stainless steel mailboxes and curbside units come with detailed installation instructions to help guide you through the process. If you have any questions or need further assistance, we’re always happy to help! Just reach out to us, and we’ll make sure you get the support you need.
Yes, you will receive a confirmation email once your order is placed. If you don’t see it in your inbox, be sure to check your spam or junk folder. If it’s still not there, please contact us directly, and we’ll be happy to assist you! You can reach us via the Contact form on this page or at [email protected].
The turnaround time for a custom mailbox order can vary depending on the product and the level of customization for your mailbox and/or curbside unit. You’ll find an estimated delivery time listed under each product description on our website. Generally, the average turnaround time ranges from one week to four weeks. If you have any specific timing needs, feel free to reach out, and we’ll do our best to accommodate you!